Effective Date: March 17, 2025
Last Updated: March 17, 2025
Primera Specialty (“we,” “us,” “our”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or use our services.
1. Information We Collect
When you interact with us through our website or booking platform (IntakeQ), we may collect the following types of information:
- Personal Information: Name, email address, date of birth, mobile phone number, and physical address.
- Health and Service Information: Information related to your selected services and notes regarding your appointments.
- Automatically Collected Information: IP addresses, browser types, and device information collected through cookies or similar technologies.
2. How We Collect Your Information
We collect your information in the following ways:
- When you book an appointment via the IntakeQ platform.
- When you fill out forms on our website or contact us directly via email or phone.
- Through automated technologies, such as cookies, when you visit our website.
3. Purpose of Data Collection
We collect your data to:
- Schedule and confirm your appointments.
- Communicate with you regarding your selected services, including appointment reminders.
- Provide you with the requested services and personalized care.
- Improve our website and services based on user feedback and analytics.
4. Data Sharing
We will never share, trade, or otherwise sell your personal information, including Phone numbers and SMS consent, to third parties under any circumstances.
Your information is only shared:
- When required by law.
- Within Primera Specialty to provide the requested services.
- With service providers like IntakeQ to facilitate your appointments.
5. Data Security
We employ industry-standard security measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no system can guarantee complete security, and you share your information at your own risk.
6. SMS and Text Message Consent
If you opt-in to receive SMS/text messages from Primera Specialty, we may use your mobile number to send appointment reminders and other relevant updates.
- We do not share, trade, or sell phone numbers or SMS consent to third parties.
- Message frequency may vary.
- Message and data rates may apply.
- You can opt out at any time by replying “STOP” to our messages.
- For assistance, reply “HELP.”
7. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccurate or incomplete data.
- Request the deletion of your personal data, subject to legal and operational requirements.
To exercise your rights, please contact us using the information below.
8. Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings.
9. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: Nurse@PrimeraSpecialty.com
- Phone: (689) 303-3338
- Address: 795 Primera Blvd #1011, Lake Mary, FL 32746
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the effective date noted.
